While the United Kingdom may not be quite as big on the tipping culture as other countries, such as the…
The After Payment Emotional Experience (APEX) of customers is influenced by a lot of things, including marketing, returns, refunds, and complaints.…
The average customer will give a retailer 1.65 chances to deliver a great customer experience. Our new report also shows…
For any SME, it’s important to show your customers that you accept a range of payment types. With over half…
It’s easy to imagine that once a transaction is complete, focus on customer service can fall away. In an age…
Not everyone who visits your e-commerce website will buy from you. While this is to be expected, one of the…
A recent study has declared that SMEs benefit 'massively' from accepting cashless payments from customers. According to the research, which…
The convenience and effectiveness of e-commerce have made it a rapidly growing method of transaction globally. The constant technological advancements…
In 2016, payments made by chip & PIN cards overtook payments made by cash, showing that it is vital for…
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